![]() ![]() If you forget your mailbox password, you can always reset it. ⚠ Warning: The password is your mailbox password, not the password you use to log into Webador. Still having problems? Try changing the outgoing connection port to 25. If STARTTLS is not available, choose an option with SSL or TLS in its name.If the STARTTLS option is available, choose this.Secure connection options vary per application: The username is your email address (e.g.The outgoing mail server is (also called SMTP server or hostname) Configure the outgoing server Server Name: Port: 587 Use name and Password: checked User Name: your gmail user id without.You can choose from SSL, TLS, and STARTTLS. Remember to opt for a secure connection if this is not already enabled.The incoming mail server is (also called IMAP server or hostname).The steps below outline the email configuration settings you'll need to use (replace with your own domain name): Is your email client not listed above or are you having issues with the instructions? Use the settings below to configure the mailbox yourself. We recommend receiving emails through an email client such as Outlook, Thunderbird, Windows Live Mail, Apple Mail, or Gmail, or the iOS, Gmail, or Outlook mobile apps. Your username is your email address (e.g. You can use Webador's webmail feature to check your emails at any time. Check Gmail through other email platforms Set up IMAP and change your SMTP settings to read Gmail messages in other mail clients, like Microsoft Outlook and Apple Mail. Read more about secure transfer of email.Pro and Business users who set up a mailbox have a number of options for sending and receiving emails.You can find them on the Recommended Email Programs page. We have a number of set up guides for email programs. You can check this by looking at your username in the Runbox webmail as explained at the start of this page. For the incoming mail server section type in the following: Host Name: Username: your full email address Password: your password For the Outgoing Mail Server Section, type in the following: Host Name: Username: your full email address Password: your password After you have completed all of that, press Next. Note: If you added your own domain after you were given an address, you username may not have changed and will be the same as for email addresses (see above) even though you mainly use your own domain for email you send. – an address on a domain you own yourself A full list of our synonymous domains is available in your Account under Account > Aliases. Other Runbox domains include rbx.run, rbx.email, , etc… and all will work with your username for logging in. Note: You cannot use alias addresses to log in to your account. You also see your username at the top of the folder list and on the account page. Your username is your primary Runbox email address, and is displayed in the top right above your list of emails when you are logged in to the Runbox webmail. ![]() To log in to the computer servers that store your email, you will need your username and password. You may find that SSL is used to mean TLS/SSL and that TLS is used to mean STARTTLS in your email program. For information about the difference, please see our help document about Connection Encryption. However, in some cases port 587 may be more compatible with email programs. Note: Port 465 may offer better connection security than port 587. Secure/Encrypted IMAP, POP and SMTP Incoming Mail Server Settings Service If you don’t do either of these things you will get a username/password error when trying to use our outgoing SMTP server. Note: When you first create your Runbox account SMTP (outgoing mail) will be unavailable to you until you either a) validate your alternative email address (we send a validation link there when you create the account) or b) pay for a subscription. We always recommend using a secure connection to our servers as this protects your username, password and email content from being intercepted whilst it is being passed between your computer and our servers. If you’re unsure about the connection method to use in your email program, you can read more about IMAP, POP, and SMTP first. If your email program does not automatically detect the correct settings for your Runbox account, or if you need to manually set up your client, you will need the server settings below to configure it. To avoid temporarily locking yourself out of your. When you use IMAP, you can read your Gmail messages on multiple devices, and messages are synced in real time. Set up IMAP and change your SMTP settings to read Gmail messages in other mail clients, like Microsoft Outlook and Apple Mail. If you are using an email program such as Outlook, Apple Mail or Thunderbird you might find our Recommended Email Programs page useful as it contains guides to setting up some popular email programs. Check Gmail through other email platforms. ![]()
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